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Before you start

Prepare for Success: What to Do Before Opening a Business

Most of what determines whether a new business survives is decided before it opens, in choices that cost nothing to get right and a great deal to undo.

The phrase prepare for success sounds like encouragement. In practice it means something narrower and more useful: doing the small number of things that are cheap now and expensive later, in the order that keeps options open.

The four checks that cost nothing

Zoning. Whether the use is permitted at the address. One call to the planning office. This is the only check on the list that can end the plan, so it goes first.

The number. How many customers, at what price, to cover the costs. Not a forecast: a threshold. Most people who have never run a business are surprised by how high it is, and finding that out before the lease is signed is the entire point.

The competition. Not a study. Visit five businesses doing something close to what you intend, at different times of day, and count. What are they charging, how busy are they, what do they not do. An afternoon of this is worth more than a market report.

The licensing. Which licenses the trade needs and how long each takes. The business guides cover six trades specifically; the general picture is on the licenses and permits page.

What to decide, and what to defer

Some decisions should be made early because reversing them is costly. Others should be deferred because deciding early buys nothing.

Decide early: the legal form, if there is more than one owner or any real liability exposure; the trading name, because it affects the licensing and the bank account; and whether the business needs premises at all.

Defer: the logo, the website, business cards, an office, most software, and anything else that feels like starting a business without being the business. These are how nervous founders spend money to avoid selling.

The test is simple. Does this get a paying customer closer, or does it make the business look more real to me?

Working out how to prepare for success financially

Two numbers do most of the work.

Break-even. Fixed costs divided by the contribution each sale makes after its own direct costs. That is the number of sales the business needs before it earns anything. If it looks implausible, the problem is the price or the cost base, and no amount of effort fixes it later.

Runway. How many months the business can pay its bills while reaching that point. Take the honest estimate of the ramp and add half again, because it is the estimate that is optimistic, not the plan.

A business that knows both numbers can make sensible decisions about everything else. A business that knows neither is guessing, and will usually discover the answer at the worst possible moment.

Test before committing

Almost every trade allows some form of soft start. A food business can trade at a market before taking a lease. A service business can take clients evenings and weekends. A retail idea can be run online, or from a stall, before it becomes a shop.

The value of the soft start is not the revenue. It is that it answers the questions research cannot: what people actually buy as opposed to what they say they would, what they will pay, how long each sale takes, and whether you want to do this every day. Founders who skip this stage generally learn the same things: at a much higher price, with a lease running.

What to have in place before the first sale

A separate bank account in the business name, so the entity stays distinct and the bookkeeping is possible. A way to take payment that suits the trade. A record-keeping system, however simple, that is set up before there are transactions to enter, not after. Insurance appropriate to the work. And the licenses the trade requires, in hand rather than in progress.

That is a short list, and it is short deliberately. Everything else can wait until there is revenue to pay for it.

Who to talk to before committing

Three conversations, all free, all more useful than another week of reading.

The zoning office, about the specific address and the specific use. Ask whether it is permitted as of right or requires an authorization, and whether any condition attaches to the property.

A business counselor, at one of the free assistance centers on the resources page. Bring figures. An hour spent stress-testing the break-even with someone who does it daily is the cheapest professional advice available anywhere.

Someone already doing it. Not a competitor next door: a business in the same trade in another neighborhood or another city, who has no reason to see you as a threat. Most will talk, and what they say about what surprised them is worth more than any guide.

Two habits that compound

Write down what you decide and why. Not a plan: a running note. Which lender you spoke to and what they said; why you chose this structure; what the landlord agreed verbally. Six months later this is the only record of a dozen decisions that will otherwise be remade from scratch.

Keep every receipt from day one, including the ones from before the business formally existed. Startup costs incurred before trading begins are generally deductible once it does, and the ones that get missed are the early ones that went through a personal card.

What preparing does not mean

It does not mean waiting until everything is certain, because it never will be, and the people who prepare indefinitely are usually avoiding the moment of finding out.

The checks on this page are the ones where being wrong is expensive and finding out is cheap. Past those, the remaining questions are answered by trading, not by planning, and the difference between preparing for success and postponing it is whether the next task moves toward a paying customer.

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Questions

What should I do first when starting a business?

Confirm that what you intend to do is permitted at the address you intend to do it from. It is free, it takes one call, and it is the only check that can make the entire plan impossible.

Everything else: the name, the entity, the bank account: can be done in any order and changed cheaply.

How much money do I need to start?

Enough to reach the point where the business covers its own costs, plus a margin, and that period is almost always longer than the plan assumes. The common failure is not underestimating the setup cost but underestimating how long the ramp takes.

Do I need a business plan?

You need the thinking a business plan forces. A lender or an investor will want the document; nobody else will read it. What matters is knowing your costs, your price, how many customers you need to break even, and how long you can fund the gap.

Should I quit my job first?

Not usually. Testing whether people will pay before giving up income is cheaper than the reverse, and many trades allow a soft start. The exception is anything where the licensing or the premises commitment is all-or-nothing.

How do I know if my idea will work?

By selling something, at a price, to someone who is not a friend. Research narrows the field; a paying customer settles it. Every other form of validation is a proxy for that one.

What is the most common mistake?

Signing a lease early. It converts a flexible plan into a fixed monthly obligation before the business has learned anything, and it is the commitment that is hardest to reverse.

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